Effective: July 22, 2025
Find Windows LLC (“we,” “us,” “our”) works hard to build and maintain a relationship of trust with you. This Privacy Policy (the “Privacy Policy”) describes how we collect, use, and disclose information, including Personal Information, in connection with your use of our website(s) on which this Privacy Policy is linked (collectively, “Sites”) and any transactions, interactions, or other engagements you might have with us both online and offline (collectively, “Services”).
Please carefully read this Privacy Policy, which is part of our Terms of Use, before using our Sites and/or Services. If you do not agree with this Privacy Policy, you must refrain from using our Sites and/or Services. By accessing or using our Sites and/or Services you agree to our use of your information consistent with this Privacy Policy.
Personal Information
We may collect information that personally identifies, relates to, describes, or is capable of being associated with you (“Personal Information”), including:
We do not collect Personal Information that may be considered Sensitive Personal Information under relevant privacy laws.
The types of Personal Information we collect about you may vary based on how you use our Sites and/or Services and your relationship with us.
Business Information
We also collect information about businesses and their representatives that engage with us such as EIN, TIN, address, phone number, email address, and bank account information (collectively, “Business Information”). This information is generally not considered Personal Information because it relates to a business. If such Business Information relates to a business contact person, we will treat it as Personal Information.
Usage Data and Site Activity
We automatically collect information in connection with the actions you take on our Sites (“Usage Data”). For example, each time you use our Sites, we may automatically collect the type of web browser you use, the type of device you use, your device ID, your operating system and version, your IP address, your internet service provider, the pages you view, referring and exit pages, the date and time of your visit, and the number of clicks to, from, and within our Sites, and the duration of your visits to our Sites. If the data we automatically collect is capable of being associated with you, directly or indirectly, we treat it as Personal Information. If this information is not capable of being individually associated with you, we treat it as Usage Data.
Communication Recordings
We may record calls and retain the content of written and electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.
Aggregated or De-Identified Data
We may aggregate or de-identify Personal Information we collect for any purpose, including statistical or demographic purposes. Aggregated or de-identified information does not contain Personal Information. However, if we combine or connect this information with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this Policy.
Voluntary Disclosure From You
We may ask you to provide us with Personal Information when you communicate with us (online or offline), such as when you fill out and submit information through any forms available on our Sites, contact us for assistance or with questions or comments, or respond to a survey. You are not required to provide us your Personal Information; however, if you choose not to provide the requested information, you may not be able to use some or all of the features of our Sites or Services or we may not be able to fulfill your requested interaction.
Third-Party Data Sources
We may collect Personal Information from third-party data sources such as such as marketing and sales agencies or partners, analytics firms, government agencies, and other customers or consumers.
We and third parties use cookies (small text files placed on your computer to identify your computer and browser) and other automated tools such as pixels and clear gifs (collectively, “cookies”) to track your interaction with our Sites and to improve the experience of our Sites and Services, such as saving your preferences from visit to visit to present you with a customized version of the Sites and tracking certain aspects about a user’s visit or engagement with an email or other communications. Many web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, certain features of our Sites may not work if you delete or disable cookies.
We use the following types of cookies:
User activity information may be associated with additional information about a user’s session and Personal Information, if provided by the user.
You can opt-out of certain types of cookies and other tracking tools by clicking the cookie settings icon at the bottom of applicable Sites.
If you arrive at our Sites by “clicking through” from another website, then certain information about you that you provided to that other website, such as the terms you searched that led you to our Sites, may be transmitted to us and we may use it. You should review the Privacy Policy of any website from which you reached our Sites to determine what information the operator collects and how it uses such information. We may retain information about you provided to us by other websites and will use it in accordance with this Privacy Policy. Such information may be associated with other Usage Data or Personal Information.
We may work with third-party advertisers, search providers, social media companies, and ad networks (collectively, “Ad Networks”) to learn more about you and show you ads or other content that we believe would be relevant to you. Advertisers may collect and use information about your use of our Sites or Services as well as other websites and services. These companies may use cookies and other online tracking technologies to collect and use your information. We and/or Ad Networks may also append other data to the data collected by Ad Networks to create an interest profile of individual users. Our Privacy Policy does not cover any use of information that an Ad Network may collect from you except when the Ad Network acts as our service provider. Advertisements may be shown via our Sites or on third-party websites.
If you do not want to receive interest-based advertising, please visit the Digital Advertising Alliance (DAA) Consumer Choice Page. The DAA website allows you to opt-out of one or more interest-based advertising networks. Opt-outs are device and browser specific; therefore, you must set your opt-out preferences for each device and browser. Deleting browser cookies can remove your opt-out preferences; however, the DAA offers browser extensions that help preserve the opt-out preferences you set on the DAA's Consumer Choice Page. Please note that opt-outs only apply to interest-based advertising from participating Ad Networks. You may still receive other types of online advertising.
One tool we use is Google Analytics. For more information about Google Analytics, including how it collects and processes Personal Information and Usage Data, please review Google’s disclosure.
If you arrive at our Sites via an advertisement (e.g., banner ad), we may collect information regarding the advertisement with which you interacted and your interactions (e.g., item clicked, date and time).
From time to time, we may request Personal Information from consumers via surveys. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose Personal Information. The requested information typically includes personal identifiers and contact information.
We may use Personal Information for business purposes, such as to:
We may also use Personal Information as described to you at the point of collection, with your consent, or as otherwise required or permitted by applicable laws.
| Processing Purpose | Personal Information Used |
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Fulfilling customer requests and support: to send you offers that you have opted in to receive and communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or third parties, respond to questions and address customer concerns, and provide announcements and other information; |
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Marketing and market research: to send communications, surveys, and offers for our or third parties’ products and services, including offers based on consumers’ interests, personal and business characteristics, and location, perform analytics for market and consumer research, trend analysis, financial analysis, and anonymization of Personal Information; |
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Website use and analytics: to provide you with access to and use of our Sites and Services, analyze consumers’ use of our websites, including the use of third-party web analytics services, which may utilize automated technologies to collect data; |
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Product research: to conduct research and analysis for maintaining, protecting, and developing services, increase and maintain the safety of our products and services, and prevent misuse; |
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Business operations: to evaluate, develop, and improve business operations, products and services offered, perform business administration and other normal business activities; and |
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Compliance: to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others. |
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We may also use Personal Information as described to you at the point of collection, with your consent, or as otherwise required or permitted by applicable laws.
Service Providers
We may provide your Personal Information to other businesses (“Service Providers”) to provide services to us or on our behalf.
Categories of service providers we use include:
Each Service Provider is expected to use reasonable security measures appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure.
We may sell or share (for targeted or cross-context behavioral advertising) Personal Information with third parties who are not our Service Providers (“Third Parties”). In the past twelve months, we have sold or shared Personal Information as follows:
| Category of Third Party | Sale or Share | Purpose of Sale or Share | Categories of Personal Information |
|---|---|---|---|
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Ad networks & ad technology providers |
Share |
To facilitate our advertising of goods and services |
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Advertising Partners |
Sale |
To enable purchaser, or their affiliates or marketers when applicable, to market and provide their goods and/or services to you. |
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We may occasionally disclose your Personal Information to Third Parties for purposes such as:
In the past twelve months, we have disclosed the following categories of Personal Information to the following categories of Third Parties:
| Third Party Category | Categories of Personal Information |
|---|---|
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[ex. Government agencies] |
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If you provide a review or testimonial, we may post it publicly on our Sites or in other advertising material. By providing a testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.
We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.
Our Sites may contain links to third party websites, including social media platforms. Please be aware that if you access these links, you will be leaving our site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.
We may update this Privacy Policy in the future and will post any updates on our Sites. If we determine that a change to this Privacy Policy will result in using your Personal Information acquired before the change in a materially new way, we will provide you notice and meet other applicable legal requirements before using your Personal Information in the new way. Updates are effective immediately upon posting. If you use our Sites or Services after the update, you are agreeing to the updated Privacy Policy.
Our Sites and Services are not intended for children under the age of 18 and we do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have inadvertently received Personal Information from a child under the age of 18, we will delete such information from our records.
If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you have additional rights to access and control your Personal Information as described more fully below. We will retain a record of your request for at least two years and in compliance with applicable laws.
You have the right to request twice per 12-month period that we provide you (i) the categories or specific pieces of Personal Information we collected about you; (ii) the categories of sources from which we collected your Personal Information; (iii) the business or commercial purpose for which we collected your Personal Information; and (iv) the categories of Third Parties with whom we disclosed your Personal Information. We are not permitted to provide access to specific pieces of Personal Information if the Personal Information is sensitive or creates a high risk of potential harm from disclosure to an unauthorized person.
If you are a resident of Oregon or Minnesota, you have the right to request twice per 12-month period that we provide you with a list of specific Third Parties to whom we disclosed your Personal Information. If we do not maintain the information in a format specific to you, we will instead provide you with a list of specific third parties to whom we disclosed any consumers' Personal Information.
You have the right to request that we delete any Personal Information we collected about you. Please understand that we are not required to honor a deletion request if a legal exemption applies such as if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations.
You have the right to request that we correct any Personal Information that we have on file about you that you believe to be erroneous. When you make your request, please be sure to provide us with the specific information that you believe is inaccurate and the correct information. You should also provide us with any documentation you believe supports your proposed correction, and we will take that documentation into consideration. We will only correct the information if we determine, based on the totality of the circumstances, that your correction is more likely than not accurate. We may also choose to delete the allegedly inaccurate information instead of correcting it.
If we deny your privacy request, in full or in part, you may appeal our decision. If we deny your appeal, you may also contact your state Attorney General to lodge a complaint and we will provide you with an online mechanism to do so.
If you are a resident of a state that provides privacy rights and you would like to exercise your rights, you may submit a request via help@findwindows.com
Please note that requests to opt out of sales/sharing made via telephone, email, or our online submission form will not impact the cookies and other tracking tools used on our Sites. To manage the use of cookies and other tracking tools on our Sites, you should access the relevant Site’s cookie management tool by clicking “cookie preferences” in the footer of the Site. Cookie preferences are Site, device, and browser-specific meaning you will need to individually set your cookie preferences for each Site you visit on each device and from each browser you use to visit the Site.
After you submit your request, we may contact you to obtain additional information necessary to verify your identity. For example, we may require you to verify certain information in our files or submit a signed declaration under penalty of perjury verifying your identity. We will not be able to process certain requests without verifying your identity, so please respond promptly to our request.
We will respond to verified requests to know, correct, delete, and appeal within 45 days, and verified requests to opt-out of sales/sharing within 15 business days, subject to any applicable exceptions and extensions permitted by law.
If you are an authorized agent submitting a request on behalf of a California resident, you must provide a copy of a lawful power of attorney or a written signed authorization from the consumer along with proof of your identity. You may provide this documentation via email to after submitting the request. We may contact you and the consumer on whose behalf you claim to act to verify your identity, the consumer’s identity, and your authorization to act on the consumer’s behalf.
If you are a resident of Nevada, you have the right to direct us not to sell your Personal Information to Third Parties. You may exercise this right by emailing us at help@findwindows.com. We will process your request within 60 days of receipt, subject to exceptions or extensions permitted by law. We may request additional information in order to verify your identity or residency prior to acting on your request.
We will not discriminate against any consumer for exercising their privacy rights under law or this Privacy Policy.
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Currently, our Sites and Services do not respond to “do not track” signals.
If you have any questions about this Privacy Policy, please contact us at: help@findwindows.com